common problem
FAQ
Here you can find the answer you are looking for
ANSWERS? WE'VE GOT THEM.
Shipping service
Is there any delivery service within Hong Kong?
Of course there is! Free delivery for orders over HK$600. If it is less than HK$600, you can use our special shipping price to ship the item.
How long does it take to deliver the goods?
Our courier will deliver the item to you within one to two working days.
Are there any additional charges?
no! We are a company with more than 25 years of history, and there are many different companies in the market who trust us as their wholesaler (such as modern beauty center, ocean park...) and can buy with confidence at wholesale prices!
SHIPPING
Do you ship product in Hong Kong?
Yes, We do! Our shipping fee is free if you shop above HKD$500. For those who under HKD$500, you can choose our speedy delivery services with the best value.
How long does shipping take?
It usually takes about 1-2 working days for our products to be delivered.
Will I be charged for any addition fees?
No additional fees will be charged.
Return service
Can the damaged item be returned?
Our unique 7-day return guarantee service. If you have any questions, please feel free to inquire.
RETURNES
DO YOU EXCHANGE/RETURN ANY DEFECTIVE PRODUCTS?
We have 7 days product exchange guarantee policy. If you have any problems if your product please don't hesistant to contact us.
maintainance
Does the product come with warranty?
have! All products have a one-year warranty.
WARRANTY
Do you have warranty for the product that I purchased?
Yes! All of them come with 1 year warranty.
Still have questions?
Still got questions?
